New! Traffic Safety Specialist Recognition Program
The Maryland Traffic Safety Specialist (TSS) program is a statewide recognition of police officers who have attained distinctive levels of experience, training and proficiency in Highway Safety and Traffic Enforcement methods and procedures. The TSS designation is awarded by the Maryland Police and Correctional Training Commissions (MPCTC), and is available to all police officers, deputy sheriffs and state troopers from all Maryland Law Enforcement agencies whose agencies have agreed to participate in the program.
TSS Designations are awarded at three levels: TSS-I, TSS-II, and TSS-III. Achieving the higher designations requires additional training, job performance, development of officer skills and development of the recipient’s proficiency as a traffic enforcement officer.
Follow this link for more information and enrollment forms.
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Career Track Certificate Program (CTCP)
Announcing an exciting new program designed to place you at the forefront of
Public Safety Leadership in Maryland.
The Executive Development Institute’s (EDI) CAREER TRACK CERTIFICATE
PROGRAM (CTCP) is a professional development program specifically for
public safety professionals administered by the Maryland Police and Correctional
Training Commissions (PCTC). It is designed for those who desire to upgrade
their leadership skills in their occupational specialty and to enhance their overall
performance.
More Information and Registration...
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>>Latest EDI Class Schedule as of 07/21/09<<
The Leadership School
A three day program that covers topics
such as Introduction to Leadership, Duties, Authority and
Responsibility, Human Behavior and Motivation, Problem
Solving and Decision Making, Effective Communication,
Stress Management and Counseling presented by the
Leadership Training Associates, LLC.
WHERE: Sykesville, Maryland
WHEN: 8:30 A.M. – 4:30 P.M.
February 9-11, 2010 Cancelled
April 6-8, 2010
June 8-10, 2010
August 10-12, 2010
October 5-7, 2010
November 16-18, 2010
WHO: Those who are looking for a unique and comprehensive
approach to the art and science of leading people.
INSTRUCTOR: John Reintzell
COST: $210.00 per person
NON-REFUNDABLE
HOW: Complete the attached registration form and return with check or credit card
payment to:
Terry Satterfield, Administrator
Executive Development Institute
6852 4th Street
Sykesville, MD 21784
Phone 410-875-3574
Fax 410-875-3584
CHECKS MUST BE MADE PAYABLE TO:
LEADERSHIP TRAINING ASSOCIATES, LLC
**NO PERSONAL CHECKS ACCEPTED**
*NO REFUNDS OR CREDITS – SUBSTITUTIONS ONLY*
>>LATEST EDI CLASS SCHEDULE as of 07/21/09<<
February 11, 2010
Managing Change Cancelled
This course is designed to provide managers and supervisors with the tools to
manage planned change in their teams and organizations. Participants will
examine
techniques to produce behavior that enables change as well as strategies and
models
for dealing with resistance to change. Topics to be covered include Three-Phase
Transition Model of Change, leadership tasks and responsibilities, communication
strategies, and four change implementation tools. Upon completion, participants
will be able to demonstrate an understanding of the three stages of transition,
identify three supervisory tasks at each interval of transition, create an effective
communication strategy, and apply the four change implement tools.
Baltimore, MD
Thursday, February 11, 2010, 9:00am to 4:00pm
Supervisors, Middle and Senior Managers
$50.00/per person (mandated) $75.00/per person (non-mandated)
(NON-REFUNDABLE)
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
February 12, 2010
Women’s Series - Managing Critical Incidents Cancelled
Columbine Massacre, Palczynski Standoff, Beslan School Take-over,
Hurricane Isabelle, Stealth Fighter Crash, Amtrak Collision, Highway
Tanker Explosion, Bird Flu, MRSA Infection…are you ready?
What do you need to know to be effective in managing critical incidents,
mitigating the damage caused and returning your communities/personnel
to normalcy? What policies and procedures are there in your agency to
guide and direct you?
Bring your manuals and your experience to class. We will discuss the
specific policies your managers have designed to help you be successful
when you need it most. Also, we will compare policies and experiences to
help you understand best practices in use throughout the region.
Sykesville, MD
Friday, February 12, 2010, 9:00 AM – 4:00 PM
Supervisors through Upper Managers
$50.00/per person (mandated) $75.00/per person (non-mandated) NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
February 19, 2010
Preparing to Assume a Management Position
Recent studies show that nearly half the population is cynical, less than 10
percent of citizens think members of Congress are honest, and two thirds
of the work-force say they have little trust in top management. This is
pretty tough feedback since over 15 years of research has shown that
credibility is the foundation of leadership. This course surveys the vast
management landscape and then focuses in on the most critical issues that
managers and leaders face daily. The plain fact is that management is a lot
about influence. This course is an excellent primer for those who wish to
aspire into that higher level of efficient worker, known as management. It
will force you to look inward and determine what you need to do to
advance forward and upward.
Sykesville, MD
Friday, February 19, 2010, 9:00 AM – 4:00 PM
New and Aspiring Managers/Superviosrs
$50.00/per person (mandated) $75.00/per person (non-mandated) NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
February 26, 2010
Conducting Internal Investigations – Law Enforcement
This course provides an overview of the administrative disciplinary process that all
law
enforcement agencies must follow under Maryland’s Law Enforcement Officer’s
Bill of
Rights (LOEBR). In this course, participants will learn the principles of due
process,
just cause and ethics, the statutory mandates of the LEOBR and the practical
aspects to
conducting internal disciplinary investigations.
Baltimore, MD
Friday, February 26, 2010, 9:00 a.m. – 4:00 p.m.
Supervisors, Middle and Senior Managers
$50.00/per person (mandated) $75.00/per person (non-mandated)
NON-REFUNDABLE
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
March 4, 2010
Effective Communication Skills in a Leadership Role
We are judged by how we communicate to others and the manner in which
we interpret messages. The purpose of communication is to get your
message across to others. This course will go over effective
communications techniques and how to get your message across. You
will then discover how body language can drown out the message you are
intending to send. The class will also look at generation differences as it
applies to communication and how to effectively get your message
received. Finally you will see the trademarks of effective leaders and how
you can transition into an effective communicator.
Sykesville, MD
Wednesday, March 4, 2010, 9:00 AM – 4:00 PM
Supervisors through Middle Managers
$50.00/per person (mandated) $75.00/per person (non-mandated), NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
March 5, 2010
Internal Investigations – Correctional Officers
This course provides an overview of the administrative disciplinary process that
must
precede an agency imposing punitive measures on its employees. Topics include
constitutional due process, just cause, establishing enforceable policies and
techniques
used in conducting internal investigations.
Baltimore, MD
Friday, March 5, 2010, 9:00 a.m. – 4:00 p.m.
Supervisors, Middle and Senior Managers
$50.00/per person (mandated) $75.00/per person (non-mandated)
NON-REFUNDABLE
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
March 12, 2010
Adjudication of Misconduct Cases – Law Enforcement
This course builds on the principles described in Discipline: Internal Investigations
and provides instruction on how to implement the results found at the completion
of an
internal disciplinary investigation. Topics include drafting administrative charging
documents, preparing for contested hearings and imposing punitive discipline.
Baltimore, MD
Friday, March 12, 2010, 9:00 a.m. – 4:00 p.m.
Supervisors, Middle and Senior Managers
$50.00/per person (mandated) $75.00/per person (non-mandated)
NON-REFUNDABLE
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
March 19, 2010
Women’s Series - Delegating Down the Chain of Command
In the 21st Century workplace, task assessment and completion will
require the manager to delegate projects into his/her work groups in order
to achieve the ever-increasing workloads. Due to the severe talent drought
presently experienced throughout the corporate environment, multi-
tasking is an ongoing event, particularly in state and county public service.
The ability to delegate work with specific teams while remaining within
the chain of command, will result in a more focused atmosphere and
structured result. Delegation can mean the difference between success and
failure.
Sykesville, MD
Thurs., March 19, 2010, 9:00 AM – 4:00 PM
Supervisors to Middle Managers
$50.00/per person (mandated) $75.00/per person (non-mandated) NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
April 9, 2010
Coaching & Counseling Employees
This course will provide skills to influence employees in a formal or
informal setting. You’ll learn to provide appropriate guidance and support
during times of transition and change, resolve problems that interfere with
job performance, and provide valuable feedback.
Sykesville, MD
Friday, April 9, 2010, 9:00 AM – 4:00 PM
Supervisors through Middle Managers
$50.00/per person (mandated) $75.00/per person (non-mandated) NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
April 16, 2010
Multi-Cultural Sensitivity
In our increasingly diverse society and workplace, it is imperative that
managers and staff develop an improved understanding of, and sensitivity
to, the differing cultures and sensibilities of people with background
different from their own. This session will assist participants in
improvement of their understanding of the difference perceptions of reality,
behaviors, manners, habits, values and beliefs of various cultures in our
society and explore ways in which to improve their communications with
people from different backgrounds.
Baltimore, MD
Friday, April 16, 2010, 9:00am to 4:00pm
$50.00/per person (mandated) $75.00/per person (non-mandated)
(NON-REFUNDABLE)
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
April 23, 2010
Crisis & Issues Management
This course will address internal and external crisis management as it
applies to areas of legal liability. You will focus on the role of leadership
and management as you evaluate the thought provoking case studies.
You will define the critical leadership steps required for appropriate
workplace assessment and documentation.
Sykesville, MD
Friday, April 23, 2010, 9:00 AM – 4:00 PM
Middle – Upper Managers
$50.00/per person (mandated) $75.00/per person (non-mandated) NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
April 29, 2010
Strategic Planning
It is difficult for managers in any sized operation to escape the day-to-day hectic
pace, since they are generally in the thick of operations and not insulated by
support staffs. The approach presented in this course is very pragmatic, and
should enable any organization or agency to address the critical components of
strategic planning, while avoiding wasted effort in the plan makeup that often
accompanies such efforts. This course places a priority on closure in the
strategic
decision making process and facilitates follow-up to help ensure that the planning
effort is not a wasted annual exercise without closure. It will assist in setting a
much clearer direction for the future.
Baltimore, MD
Thursday, April 29, 2010, 9:00 AM – 4:00 PM
Present and Future Leaders
$50.00/per person (mandated) $75.00/per person (non-mandated)
(NON-REFUNDABLE)
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
April 30, 2010
Managing (Employee) Conflict at Work
Acquire the basic knowledge of problem solving through the use of the
negotiation and mediation process. Learn how to assess a situation,
assume the role of mediator, apply listening skills, and resolve conflict in
the workplace. Strategies to prevent conflict will also be covered.
Sykesville, MD
Friday, April 30, 2010, 9:00 AM – 4:00 PM
Supervisors through Middle Managers
$50.00/per person (mandated) $75.00/per person (non-mandated), NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
May 07, 2010
Being a Supervisor and Building a Team
This course is designed to assist participants in building more effective
relationships in the workplace. Topics to be covered include working together
to reach common organizational goals, examining the skills for team work in
difficult situations, and team and workgroup communications skills. Upon
completion of this course, the student should be able to utilize team
development strategies as well as a variety of communication styles, translate
common organization goals into team activities, and use team leader and
membership skills to build cooperation.
Baltimore, MD
Friday, May 07, 2010, 9:00AM to 4:00PM
$50.00/per person (mandated) $75.00/per person (non-mandated)
NON-REFUNDABLE
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
May 14, 2010
Managing Conflicts in the Workplace
This course will help supervisors identify crisis situations in the workplace that
could
have a negative affect on the team or unit. Students will learn how to unravel
crucial
situations in a diplomatic manner. Students will understand their role in making
ethical
and just decisions in situations that could warrant discipline, counseling, or
outsourced
intervention.
Baltimore, MD
Friday, May 14, 2010, 9:00 a.m. – 4:00 p.m.
Supervisors, Middle and Senior Managers
$50.00/per person (mandated) $75.00/per person (non-mandated)
NON-REFUNDABLE
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
May 14, 2010
A Manager’s Guide to Interviewing and Interrogating Juveniles.
This course will assist managers with the basic needs with interviewing
and interrogating juveniles. This course will cover legal aspects that
involve interrogating juveniles, research on juvenile brain development,
analyzing juvenile behavior, preparing for the interview, and interviewing
and interrogation techniques.
Sykesville, MD
Friday, May 14, 2010, 9:00 AM – 4:00 PM
All levels
$50.00/per person (mandated) $75.00/per person (non-mandated) NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
June 4, 2010
Project Management
This course will provide you with all you need to know to ensure that your team
functions like a well oiled machine and meet those set objectives. You can take a
small crash course in getting your project done correctly and become the hero of
the hour! The student will be able to determine how to make reasonable decisions
about the course of the project; understand the team concept; successfully
motivate the team and apply time management principles to his/her best
advantage.
These tasks will be mastered through the student’s active participation in
classroom discussions, as well as critiquing media presentations.
Baltimore, MD
Friday, June 4, 2010, 9:00 AM – 4:00 PM
All Levels
$50.00/per person (mandated) $75.00/per person (non-mandated)
NON-REFUNDABLE
Complete the registration
form and return with a check made payable to
MPCTC or submit credit card
form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
June 4, 2010
Women’s Series - Working Effectively with Subordinates & Supervisors
Learn how to effectively communicate up and down the chain of command.
You will show supervisors how to get the most out of their subordinates to
accomplish their requests. These tasks will be achieved by teaching workers
different communication and learning styles, effectively communicating
through these styles, and using documentation to increase performance.
Sykesville, MD
Friday, June 4, 2010, 9:00 AM – 4:00 PM
Supervisors to Middle Managers
$50.00/per person (mandated) $75.00/per person (non-mandated) NON
REFUNDABLE
Complete the registration
form and return with a check made payable to MPCTC or submit credit card form to:
Terry Satterfield, Administrator
6852 4th Street
Sykesville, MD 21784
Phone: 410-875-3574
Fax: 410-875-3584
State Agencies may use R*STARS
Registration Form
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